ℹ️ As a community organisation and broadcaster, we have been asked to help provide trustworthy and up-to-date advice and information on Covid-19.

ALONE, the organisation that supports older people, which is operating in collaboration with the Department of Health and the HSE, and expect the daily number of phone calls to remain high as older people follow the advice of the Department of Health and stay in their homes.  

The organisation has welcomed the introduction of practical support phone lines for older and medically vulnerable people by Local Authorities nationwide, which will increase capacity and resources for those who are most in need. ALONE will work in collaboration with Local Authorities, and the ALONE National Helpline will complement Local Authority work by continuing to provide information, advice, emotional support, and provide daily telephone support to older people who would like extra social contact at this time. 

ALONE is encouraging older people who need advice to call their helpline, 0818 222 024 from 8am-8pm, seven days a week. The helpline, which is running in collaboration with the Department of Health and the HSE, is available to all older people including those who have not used ALONE’s services previously. The support line is designed to complement the clinical advice and information being provided by the HSE through its website and helpline. Older people who are experiencing symptoms of COVID-19 are advised to call their GP. 

Contact ALONE on 0818 222 024 if you have concerns about your own well being, or the well being of an older person you know. Further information can be found on their website.

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